Reference

Terms Conditions That Govern Your Account

These terms set out the rules between you and 456bd1 when you open an account, make deposits through bKash, Nagad, or Rocket, and access any part of our platform.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessTerms updated when needed
456bd1 Terms Conditions That Govern Your Account
HOW WE OPERATE

How 456bd1 Handles Your Account Data

We hold your account data only for as long as your account is active or as required under applicable law. Account security relies on OTP verification tied to your registered mobile number — each login and withdrawal step requires confirmation through that number. If you believe your account has been accessed without your permission, contact support immediately and we will freeze the account while we investigate.

Data Retention

We keep your account records for the period required by applicable law. Once that period ends, data is deleted or anonymised in line with our privacy policy.

Account Security

Every account uses OTP-based verification on login and on withdrawal requests. Your registered mobile number is the key — keep it current in your account settings.

Payment Records

All bKash, Nagad, and Rocket transactions are logged against your account. You can view your full transaction history from the account wallet section at any time.

Requesting Changes

To update your registered details or request a copy of your account data, submit a request through live chat or email and we will process it within the timeframe local law requires.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account or a transaction made through bKash, Nagad, or Rocket, our support team handles terms-related queries directly. We aim to respond to all account and terms enquiries within one business day. Players in Dhaka and across Bangladesh can reach us through the channels below.

Team online

Live Chat

Open the chat window from your account dashboard to raise a terms or account query with our support team in real time.

Email Support

Send a detailed message to our support address for written records of your terms-related enquiry or account dispute.

Help Centre

Our help centre covers common terms questions — account verification, payment rules, and eligibility — with step-by-step answers.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering account access, payment rules, and what to do if something goes wrong.

Yes. Every deposit and withdrawal through bKash, Nagad, or Rocket is covered by these terms alongside the wallet provider's own conditions. Both sets of rules apply to each transaction.

Access depends on your local law and whether your region is currently supported. These terms do not override local restrictions — you are responsible for checking eligibility before using your account.

We notify you through your registered contact details when terms change. Continuing to use your account after that notification means you accept the revised version.

We retain your records for the period required by applicable law. After that, data is deleted or anonymised. You can request a copy of your data through live chat or email before closure.

Contact our support team via live chat or email with your transaction reference. We will review the account-side record and coordinate with you on next steps within one business day.

Contact support immediately through live chat. We will freeze the account while we investigate. Keeping your OTP-linked mobile number current is the most effective way to prevent unauthorised access.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.